1. Slot Machine Manager Job Description Duties
2. Casino Slot Supervisor Job Description
3. Slot Shift Manager Job Description
4. Slot Machine Manager Job Description Job

Job Description

Job Description The Slot Shift Manager is responsible for the day to day operations of the Slot Dept. Oversees and maintains integrity of Slot floor activity. Monitors the performance of Slot staff, ensuring adherence to Casino policies and procedures. Basic Job Description: Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers. Share job opportunities with family and friends through Social Media or email Join Our Talent Network Incredible Technologies, Inc. (IT), located in the Chicago suburb of Vernon Hills, Illinois, specializes in the design and development of entertainment hardware and software for the casino gaming and amusement industries.

Overview

Virtual Job fair:

We are offering on-the-spot interviews!

Date: Monday December 7th, 2020

Slot Machine Manager Job Description Duties

Time: 9am – 5pm

Location: Virtual Fair on Facebook.

Candidates can apply on Facebook or text recruit

Onsite Job Fairs:

We are offering on-the-spot interviews!

Dates: Tuesday, December 15, 2020 (9am-3pm)

Thursday, December 17, 2020 (3pm-9pm)

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80422) – Crystal Ballroom on 5^th floor

(Directions: Please park on the 7^th floor of the Monarch Parking Garage and take the elevator down to the 2^nd floor. If you take the bus, walk over to Monarch Parking Garage and take the elevator to the 2^nd floor. You will enter the building on the 2^nd floor of the parking garage, and be required to do a temperature check & wellness check. Then head straight down through the casino past the 24/7 restaurant on your left. After you pass 24/7, take the service elevator on your right to the 5^th floor and enter our Crystal Ballroom.)

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Monarch’s new resort will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23^rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

• Hiring Incentives for Non-Management
• Team Member Referral Program
• Education/Tuition Reimbursement
• Flexible Work Schedules
• 1 Free Meal per Shift
• Subsidized Transportation Options
• Free Parking
• Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

• 2 Weeks PTO
• 6 Observed Holidays
• Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
• 401k with company match
• Career Development and Advancement Programs
• In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

• Direct responsibility for all facets of operations on the slot floor, with all Slot Operation Attendants as direct reports.
• Monitor and initiate all Slot Department Guest Service initiatives including jackpot response time, team member scorecards, introductions, and new guest sign-ups (with emails and phone numbers). Actively seek new Guest Service initiatives to further elevate the performance of the slot team.
• Handle guest disputes, machine malfunctions, and Team Member issues. See each issue through to its conclusion.
• Fulfill an operational role on the slot floor by participating in every aspect of Slot Operations including initiating/witnessing jackpots, signing up new guests, and promoting slot events.
• Assist with processing and verifying the payout of Jackpots on gaming floor.
• Must report all operational issue(s) to the Manager of Slot Operations.
• Promote and maintain the highest integrity and promote the eight simple principles for great guest service.
• He/She will make sure the Slot Department is operating efficiently and successfully in all areas.
• He/She will make sure proper implementation of established policies and procedures pertaining to the Slot Floor.
• Make sure cleanliness on the floor is a top priority on all shifts.
• Review training process, plan and timelines with new Operation Attendants
• Review all areas of responsibility and expectations.
• Maintain operation of slot machines at all times with minimal downtime

Qualifications

Casino Slot Supervisor Job Description

• Minimum 2 years of experience working in a Casino environment.
• Stay current with all Colorado Division of Gaming updates and changes
• Stays up-to-date with all new slot machine hardware, software and technology.
• Ability to utilize the slot computer system as well as strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Thorough understanding of Title 31 to ensure adherence to and compliance with federal cash reporting requirements.
• Strong communication skills both within the slot department and all other departments
• Knowledge of the slot systems and ability to use all programs
• Must be able to obtain and maintain a Colorado Support Gaming License.
• Ability to read, analyze and interpret common scientific and technical journals, gaming documents and troubleshooting manuals.
• Great knowledge of CDOG regulations and slot ICMP’s
• Strong computer skills
• Knowledge of basic math and ability to understand slot pay lines
• Ability to communicate effectively with internal and external guests.

Slot Shift Manager Job Description

Cultural Best Fit Characteristics

• Strong interpersonal skills
• Guest Service: Ensure outstanding guest service by responding promptly to guest needs and requests for service. Require this from every Team Member within the department. Deliver on commitments
• Team Work: Build team spirit through positive reinforcement and recognizing excellence in the workplace. Focus on resolving conflict and not blaming. Maintain confidentiality. Share expertise with others.
• Leadership: Inspire and motivate others to perform well. Continuously work to improve processes and service.
• Professionalism: Approaches others in a tactful manner. React well under pressure. Treat others with respect and dignity regardless of their status or position. Accept responsibility for own actions
• A passion for excellent service and the organization’s vision and show commitment to learning our Guest needs and wants. Show willingness to discover opportunities to exceed Guests expectations.
• Develop and mentor slot department’s team members, providing support and motivation to all slot positions.
• Make sure cleanliness on the floor in their assigned area and go beyond to ensure the overall cleanliness of the whole floor.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Slot Machine Manager Job Description Job

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Posted: 12/1/2020

Job Reference #: 12743